Practice Management

Alison Fitzpatrick

BA (Hons)

Alison is in charge of our team of reception and administrative staff. She is the point of contact for patient suggestions/complaints.

Administration

Tina Operational Support Manager - Reception Office

In charge of all reception and admin duties

Electronic referrals

Phlebotomist

Immuniser (flu)

Joanne Operational Support Manager - Patient Services

In charge of rotas, computer software and hardware

Phlebotomist

Immuniser (flu)

Stella Operational Support Manager - Data Officer (f)

Read coding, disease registers, QOF

Kerry Operational Support Manager - Administration (f)

Phlebotomist

Immuniser (flu)

Christina Senior Care Navigator (f)

Supervisory role with specific focus on implementing protocols and policies and staff training, in charge of electronic referral

Phlebotomist

Reception

Fay Care Navigator (f)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.

Ian Care Navigator (m)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.

Lauren Care Navigator (f)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.

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