Welcome to Stockbridge Village Health Centre
PATCHS
Get NHS App Ready
Central and South Knowsley PCN
NHS England » You and your general practice
PLEASE READ THIS DOCUMENT BEFORE SUBMITTING A PATCHS REQUEST
CLICK HERE TO OPEN DOCUMENT
All requests received will be responded to within 72 working hours. Please do not complete a further request to chase up the original request, you will receive a response in the 72-hour time frame. Any excessive or inappropriate use of the Patchs online consultation service will not be tolerated.
Making use of the NHS App has many benefits such as: ordering repeat prescriptions, cancelling and managing appointments and viewing your medical record.
Are you wanting to make use of the NHS App but are struggling with getting setup? Are you unsure on how to navigate the app? Do you have any queries or technical issues?
Good news! The Digital Inclusion Team are here to help.
You can contact us by email - Digital.InclusionTeam@midmerseyda.nhs.uk or by calling 01744 647047
Central and South Knowsley PCN's Website
Here you will be able to find out about which practices are part of our network and the exciting projects we are working on to help improve the health & wellbeing of our population. Please click here to visit the site.
PCN Newsletter
Please click here to read the PCN newsletter
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patients to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). The YYGP document published by NHS England can be found by clicking here.
YYGP is also available in different languages on the NHS England website.
The Independent Complaints and Advocacy Service commissioned by Local Authorities will support Patients further understanding of the complaints processes and options available to them - to help ensure they are fully informed and supported. All this information can be found at the following link - https://www.cheshireandmerseyside.nhs.uk/contact/complaints/you-and-your-gp-charter/.
Notice Board
We’re here for you Helping you take control of your health and wellbeing.
Click here for more information.
Appointment Cancellations
Due to a consistently high amount of GP appointments wasted from patients who did not attend. From 1st March we will be implementing a new policy to try to reduce this number which will increase the amount of appointments we have available for patients.
2 pre-booked appointments which were not attended or cancelled will result in an informal warning letter. A third DNA will necessitate removal from the practice list. Warning letters are valid for a period of 12 months. Thank you for your co-operation.
